Return Policy

Quality, creativity and customer satisfaction are the foundation of what Strait Pinkie is all about. If you are not 100 percent satisfied with your purchase, contact us at info@straitpinkie.com and we will do everything we can to address the issue.

Return and Exchange Policy

Within 60 days of purchase date, we will be glad to provide exchanges or full refunds. We will pay shipping costs for all returned or exchanged products (US only). Refunds will be credited to the card used in the original transaction.

To process a return, place items in suitable box or envelope and mail to:

Strait Pinkie, ATTN: Customer Service, 4520 Swako Lane, Louisville, Ky. 40216 

Please allow 5-7 business days for processing. Total price of refund my differ from listing price based on discount, taxes, etc. If your credit card has changed since your order, please contact us.

If a requested exchange product is not available, we will notify you immediately.

We do supply free return shipping, but we cannot refund original shipping charges unless the original product was defective or received in error.

For lost or stolen orders, please contact us to arrange re­delivery.